What does a Customer Service/Sales Specialist do?
The Customer Service/Sales Specialist provides an outgoing and friendly service for new and existing customers. Develops strong relationships with customers while becoming a trusted adviser and partner in assisting them. Utilises all relevant sales tools to drive and exceed team and individual goals and helps answer questions and resolve any customer issues.
Monday-Thursday 11.00am-8.00pm, Friday 11.30am-6.00pm (You will be required to work 1 in 2 Saturdays 9.00am-5.00pm) No Sunday shifts
· Maintain professional communication and relationships between new and existing customers.
Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of insurance and warranty plans.
What are the requirements of a Customer Service/ Sales Specialist?
Strong ability to prioritise and multi-task in a fast-paced environment
Strong customer service skills
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of weekdays and some weekends
3 months experience in retail, customer service or related fields, however this is not 100% necessary but is beneficial.
Rewards and benefits?
Surrounded by a team of amazing co-workers and a busy working environment where anything is possible, you’ll find it easy to be your best and progress within an exciting customer service/sales career.
You will receive 3 weeks classroom training and ongoing support and a competitive salary of £19,300/annum, increasing to £21,158/annum after 6 months + generous commission structure of up to £5,000/annum.
If you are seeking a new and exciting career within sales and customer service, please send your up to date CV to Emma Sharp at Red Flag Recruitment.