Job Overview

  • Job Title: Customer Service/Sales Specialist (Call Centre) – Brighton Full Time
  • Date Posted:
  • Expiration date: 3rd March 2019
  • Location: Brighton
  • Salary: £19300 - £24000
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What does a Customer Service/Sales Specialist do?

The Customer Service/Sales Specialist provides an outgoing and friendly service for new and existing customers. Develops strong relationships with customers while becoming a trusted adviser and partner in assisting them. Utilises all relevant sales tools to drive and exceed team and individual goals and helps answer questions and resolve any customer issues.

Working Days/Hours:

Monday-Thursday 11.00am-8.00pm, Friday 11.30am-6.00pm (You will be required to work 1 in 2 Saturdays 9.00am-5.00pm) No Sunday shifts

Job responsibilities:

·         Maintain professional communication and relationships between new and existing customers.

Engage customers using soft skills while solving issues, providing end-to-end solutions with fast and accurate processing of insurance and warranty plans.
What are the requirements of a Customer Service/ Sales Specialist?

About You:

Strong ability to prioritise and multi-task in a fast-paced environment
Strong customer service skills
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of weekdays and some weekends

Preferred Qualifications:

3 months experience in retail, customer service or related fields, however this is not 100% necessary but is beneficial.

Rewards and benefits?

Surrounded by a team of amazing co-workers and a busy working environment where anything is possible, you’ll find it easy to be your best and progress within an exciting customer service/sales career.

You will receive 3 weeks classroom training and ongoing support and a competitive salary of £19,300/annum, increasing to £21,158/annum after 6 months + generous commission structure of up to £5,000/annum.

If you are seeking a new and exciting career within sales and customer service, please send your up to date CV to Emma Sharp at Red Flag Recruitment.

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